How much does shipping cost?
Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.
Shipping fees are based also on the size, weight, and number of the packages in an order. Larger products and additional items will incur slight shipping surcharges. Total shipping charges are shown on the checkout page.
How long will it take for the buyer to receive their order?
Free Shipping promotions can be redeemed at checkout as a discount off the total order. Please keep in mind delivery times may vary depending on your destination and certain international holidays.
Please take a look at the below for local (Fiji) shipping options for your choice:
i) Viti Levu: 3-4 business days
ii) Vanua Levu: 5 to 7 business days
iii) Outer Islands: 7 to 10 business days
(Please note the shipping time excludes production time. Because all orders are custom produced orders will be produced within 5-10 business days).
Can the order be delivered to multiple addresses?
We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
Do you offer delivery to PO Boxes?
Yes, we can send shipments to PO Boxes.
Will I be charged VAT taxes?
Items shipping internationally from Fiji are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.
Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.
Any packages returned due to customs fee not paid, will be refunded minus the cost of shipping and be charged 20% as handling fee.